Does Coupler.io store information that is moved from one app to another?

To learn more about the Privacy and Security of our product, please read our Privacy Policy.

The answer to this question is:

  • To transfer data from an app to Google Sheets, Coupler.io acts as an intermediary for a very short period of time. It does not store the transferred data after it was imported to Google Sheets.
  • Coupler.io stores importer settings and credentials a user provides when setting up an importer, but they all are securely encrypted.
  • Once a user deletes an importer, as well as deletes the corresponding to this Importer connected app's account, Coupler.io automatically deletes all previously collected and saved credentials for the corresponding app, like Jira, Airtable, etc.
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For any questions, feel free to email our team at  coupler@railsware.com