Looker Studio connector is down 16-07-25
11-08-2025 01:00 pm UTC
As of today, we can summarize that the main issue has been resolved. However, in some cases, it still requires your involvement as a user to perform certain steps on your side to restore your Looker Studio reports if you had any during the period when the issue occurred.
So far, we have assisted most of the affected users who contacted us, or we are currently in the process of assisting them. If you are among those who were unfortunately impacted by this issue, we sincerely apologize and invite you to review the rest of this article, where you will find a guide on how to update your Looker Studio connector.
If you do not feel comfortable following these steps on your own, please feel free to reach out to our team [contact@coupler.io] so we can work through this together. We will be happy to assist you.
We are deeply grateful to all our users for their patience, loyalty, and the effective cooperation we’ve had during this time. We truly value you and your continued support!
16-07-2025 03:50 pm UTC
Currently, our team has been working hard to deliver a quick and effective solution that allows you to continue using your dashboards without further disruption.
You'll need to manually reconnect Looker Studio with Coupler.io and add a new data source to replace the broken one.
To restore your broken Looker Studio dashboards, please update the data source for each table or chart in the report. You’ll find a step-by-step guide in the article below. Jump to Change data source per each chart or table in the report
Please note: If you had custom changes or calculations configured directly in the data source, this workaround may not fully restore your previous setup. These changes will likely need to be recreated manually.
Check the video guide explaining the steps for reconnecting your data sources:
Sep-by-step guide: Change data source per each chart or table in the report
Don’t miss to contact our support team if any help is needed - contact@coupler.io
16-07-2025 12:34 pm UTC
Following a recent release, we’ve encountered an unexpected issue affecting our data connector. As a result Looker Studio dashboards may not be functioning properly at the moment.
Our team is actively working on a resolution and will soon provide a quick workaround to help restore dashboard functionality.
We’ll continue to keep you updated and share all relevant progress in this article. Thanks for your patience.