Troubleshooting: unable to import the selected data entity
In case you see such error message after importer execution - please consider two actions:
- Please reconnect your HubSpot account with Coupler.io on https://coupler.io/app/connections page
- Please double check if you have selected data entity available in your HubSpot billing plan: https://developers.hubspot.com/docs/api/working-with-oauth#:~:text=REQUIRED%20ACCOUNT%20TIER
| DESCRIPTION | ACCESS TO | REQUIRED HUBSPOT ACCOUNT |
|---|---|---|
| View properties and other details about companies. | Companies | Any account |
| View properties and other details about contacts. | Contacts | Any account |
| View details about custom objects in the HubSpot CRM. | Custom objects | Any Enterprise |
| View properties and other details about deals. | Deals | Any account |
| View details about submissions to any of your feedback surveys. | Feedback surveys | Service Hub Professional or Enterprise |
| View all goal types. | Goals | Sales Hub Starter, Professional, or Enterprise |
| View properties and other details about line items | Line items | Any account |
| View details about users assigned to a CRM record. | Owners | Any account |
| View properties and other details about quotes and quote templates. | Quotes | Any account |