Error details of the "An unexpected error has occurred" error

Sometimes, when you run your importer you can encounter "An unexpected error has occurred" type of error. Coupler.io also suggests contacting the support team in this case. However, if you want to solve your issue on your own, you may click on "View details" on the importer page:

This option is also available in the importer's list:

If you click this link Coupler.io shows details, received from the external application about an error. Sometimes these details don't help to understand the root cause of the issue, but in many cases they do. 

If error details are not clear or absent - please write to our Support team and we will help you to define proper settings for your importer.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.